Darrell Ponzio Managing Consultant
Mr. Ponzio is a seasoned financial services professional with demonstrated ability to lead strategic business delivery leveraging strong business, technical, and executive relationship management experience. Darrell has a proven ability to establish high performance teams that drive process and technology improvements, offering practical yet creative solutions that overcome barriers to success.
Previously working for companies such as DST, Vertex, and Mass Mutual Darrell has re-engineered the strategic relationship with a Tier 1 insurance carrier client ($25MM annual revenue) resulting in $4MM in new annual revenue while reducing client licensing fees by 45% over the new term. He has also established a new business vertical focused on BPO in the insurance domain and successfully led the design and build of a new retirement income platform for annuity products. Darrel has provided business leadership in the successful conversion of 4 life administration systems with 3 service providers and representing over 3 million policies and has assumed BPO operational leadership of a “lift & move” of nearly 700,000 policies including back office operations, call center, claims, reinsurance administration and financial controls, resulting in $45MM annual operational savings to the client while significantly improving all measurable SLO’s.
At NEOS Darrell focuses on leading his team in the areas of Business & Program Leadership, Executive Relationship Management, Business – IT Liaison, Product Management and Operational Management.