Business modernization focuses on the challenges and issues that enterprises face that transcend and encompass their technologies and data. We specialize in solving the business challenges presented by organizational performance, business process and operational inefficiencies.
Business Consulting Services:
- Business Process Architecture
- Business Process Scorecard
- High Performing Organization Assessment
- Communication and Change Management Strategy
- Organization Design & Development
- Project Rescue
Business Process Architecture
A process architecture establishes the structure any organization needs to automate, outsource, reengineer, or manipulate their processes for competitive advantage. Most company architectures are shared visions of common processes, defined and documented without regard to internal constructs. NEOS creates process architectures that are focused on your customers, your marketplace and your suppliers. Related to value stream mapping and value chains, NEOS architectures enable you to make informed decisions for your business.
Contact NEOS to learn how our Business Process Architecture can be applied to help make informed business decisions.
Business Process Scorecard
The process scorecard rates business processes according to an organization's strategic priorities and objectives, yielding information critical to any modernization effort. Our process scorecard approach engages stakeholders from across the enterprise and integrates diverse perspectives into a carefully crafted rating. Along the way, we gather your process metrics and measures and factor them into our overall analysis, ultimately presenting you with process modernization options that may surprise you.
Contact NEOS to learn how our Business Process Scorecard process can bring objective clarity to your legacy business processes.
High Performance Organization Assessment
Healthy and high-performing organizations communicate expectations, motivate their staff, provide required resources and develop the skills, knowledge, and abilities necessary to execute their processes and satisfy their customers. When an organization demonstrates a gap, the faster the contributing factors are identified and the quicker they can be fixed. Our approach to organizational performance is designed around the following basic questions:
- Do your staff know what is expected?
- Are they motivated to perform?
- Are they equipped to perform?
- Do they know how to perform?
Within each of these core questions, we dig into additional levels of detail until we can recommend initiatives to address your most pressing organizational issues.
NEOS business consultants have developed specific services aligned to actuarial, research and quantative analyst disciplines. Contact us to learn more.
Communication & Change Management Strategy
Change is constant in the modern business world. Organizations that learn to manage change nimbly can create competitive advantage for themselves. Multiple studies show that the greatest predictor of project, business and economic success is the degree to which a company effectively manages change.
NEOS communication & change management strategy is developed based on our deep understanding of what makes a project successful. This is no cookie-cutter approach or academic change management acronym. We get to know your project, your people and your culture so that we can craft the right combination of communication, employee engagement and leadership tactics into an overall strategy.
Organization Design & Development
Just like technology, an organizational structure can outlive its purpose and its usefulness. “Legacy” organizations drain resources and create operational bottlenecks. Unlike technology, there is no “off the shelf” organizational product that can be implemented to solve the problem. No two companies have the same mission, culture or internal dynamics. So, no two companies can have the same organization structure. We redesign organizations based on your mission, vision, values, customers and processes. We craft teams, roles, and jobs to fit your priorities and strategies. Your employee incentive and compensation programs, performance evaluations, leadership development and internal communications can then be shaped to the new organization and jobs.
Project Rescue
At any given time, the average company has millions invested in a variety of business and technology projects that all contribute to the company's success. Some of these projects will run smoothly from inception to completion. Some, however, will not. When a project begins to falter, you have three choices: ignore the issue and carry on as planned; cancel the project to avoid failure; re-assess and adjust the project appropriately. Re-assessing and adjusting a project is something NEOS does every day on every client engagement. We know how to look at the dimensions of a project to figure out why a project is behind schedule, over budget or not having the desired impact.