So you’ve redesigned your organization and processes successfully. You’ve addressed all the pain points raised by stakeholders, and you’ve confirmed that your future state can accommodate distribution channels, transaction volumes and product types. It’s approved for implementation and you have the green light to begin. Now what do you do? Attend this webinar to learn about enterprise transformation challenges, methodologies, and best practices.
Bill Murphy, Director, Change Leadership Human Resources in Business Insurance at Travelers.
Bill Murphy brings over 25 years of experience working in the insurance, financial services and healthcare industries, both as an internal manager, and an external consultant. He has previously worked for Accenture, Aetna, MassMutual, CIGNA, Carlisle & Gallagher/The Hartford. His focus areas include Business & IT Change Management/Transformation, Program Mgt, Workforce Improvement and Organizational Development.
Carla Gregory, Senior Principal at NEOS
Carla brings over 25 years of consulting experience in the business process management, organization development and operations efficiency spaces.Since joining NEOS in 2011, Carla has established and currently leads the Business Consulting practice area. She is also responsible for internal operations, engagement delivery and execution, and client relationship management.