Selecting the Right System

Despite ongoing improvement among systems and service providers, and more experience among insurers, NEOS still sees 40% or more system deployment projects challenged to deliver expected value. Traditional systems selection processes that fail to differentiate between vendors, accurately identify needs, and balance the needs of all stakeholders tend to be at the heart of this issue. In this system selection webinar, we will discuss the best practices that insurers can follow to help system selection leaders be more effective, efficient, and successful in selecting the best solution and getting the implementation project off to a successful start.


Karen Chamberlain NEOS portraitKaren Chamberlain, Senior Vice President and CIO, Western and Southern Financial Group

Karen joined Western and Southern Financial Group in January 2014 as Senior Vice President (SVP) and Chief Information Officer (CIO).  She has over 25 years of experience leading Information Technology to develop and balance strategic, market and operational priorities supporting Wealth Management and Property and Casualty (P&C) insurance businesses.


Steve Leigh NEOS portraitSteve Leigh, Managing Consultant, NEOS Steve has had a 25-year career focused on the intersection of IT and business. His ability to evaluate, understand, and assess complex systems and situations gives him the ability to determine root causes and find effective solutions quickly. Leveraging technology as an enabler, Steve has provided his customers with practical action steps to make sure IT projects deliver their promised value. Steve joined NEOS in 2014 from an analyst firm where he advised clients on major trends and made recommendations on how to grow successfully while reducing costs. Steve is a seasoned business strategist with a keen eye on trends and technologies to help achieve success.

Scott Witter NEOS portraitScott Witter, Senior Principal, NEOS Scott, the newest member of NEOS’s executive leadership team, utilizes over 25 years of expertise in the insurance and financial services industry to provide creative solutions as the lead developer of our financial services practice. Additionally, he heads the expansion of NEOS’s recently established branch locations by combining his entrepreneurial spirit with his dynamic work ethic.