10/14/21

Hear from Zach Gould, Principal Consultant, on how he helps clients, his passion for spin classes, and what inspires his #LifeatNEOS

Tell me a little bit about what you do for NEOS and our clients.

My current responsibilities include working with a leading nonprofit benefits group to advance its Agile capabilities, as well as focusing on strategic delivery across their various customer groups and product lines. My primary focus is introducing SAFe Agile concepts, developing team members, and increasing efficiencies in communication, teamwork, and customer centricity.

If you could choose one word to describe the culture at NEOS, what would it be and why?

Unique. I know a lot of companies cite that their culture is what sets them apart. However, at NEOS, it actually is true. Collaboration, innovation, respect, trust, and communication are all built into the bedrock that our team members hold true, and its apparent in the feedback that we receive from our clients. It is not just a selling point or a marketing tool but, in fact, it is a way of life demonstrated at all levels of the company.

What is something you think everyone should do at least once in their lives and why?

Drop into an indoor cycling spin class for a workout like nothing else. Spin classes may be something you think you’re going to hate, however a month later you’ll be on your 40th ride (or an instructor at Cyclebar in West Hartford, CT like me). It taught me that my predispositions about spinning, be it that it was easy or that it was boring, were completely unfounded. Now, I could not live without spinning or the people who are part of that community.

What is the best advice that you have ever received?

One of our vice presidents once shared, “If you don’t stand for something… then you’ll fall for anything.” That message stuck with me as finding my own principles, values, beliefs, and ethos to ensure they were part of my journey both professionally and personally. We should always take a stand for doing the right thing, even if it is unpopular, hard, messy, or scary.

What is your Starbucks order?

I prefer local shops like Dom’s Coffee and Rebel Dog. Either local or Starbucks I would still order the same thing… a large cold brew, black. Keep it simple and pure.

Who inspires you and why?

My father. He was a blue-collar employee who always taught me the value of hard work and resiliency. There was no problem my father could not overcome. You could give the guy chicken wire and Bisquick and he will build you the Sistine Chapel. He taught me that innovation does not have to be something major, like creating Bitcoin, rather sometimes it can be plugging a leak. I learned that even in doing the smallest things, great happiness can be achieved. My father taught the lesson to use the assets you have at your disposal but find the passion in the creative space. Then, the personal rewards of achievement will be many.

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