Hannah Cooper is a Senior Analyst in our Hartford, CT office. Learn more about her passion and #LifeatNEOS

As a Senior Analyst, what is it that you do at NEOS and for our Clients?

I work within the Strategy and Operations practice at NEOS developing process maps for our clients. I help our clients capture all the steps needed to conduct their everyday process and/or build new processes for business as usual changes. I also manage a team of five that helps our clients complete RFP intake activity.

What is the one thing you couldn’t live without?

My Planner! It allows me to keep track of my work, social life, and practice schedules for the softball team I coach. I am heavily involved in coaching softball which consumes my evenings at least five days out of the week.

If you could choose one word to describe the NEOS culture, what would it be, and why?

Family. What I love about NEOS the most is how our co-workers and leadership team understands that family comes first. When difficult times occur, I know I have a great support system at work. The team members at NEOS genuinely care about you both professionally and personally.

What is something you think everyone should do at least once in their lives and why?

Adopt a dog. I love dogs and if I had it my way I would live on a big farm, adopt hundreds of dogs to take care of and play with after work. Dogs don’t care about your flaws, they love you no matter what…everyone should experience the ‘man’s best friend’ bond with a dog in need, you’ll soon realize you needed them more.

What are you most passionate about at NEOS?

I’m passionate about collaborating with our clients to come up with the best solutions that make their business operate more efficiently. One thing that has really helped me connect with our clients is to listen with the intent to understand and not with the intent to reply.

Reach out to NEOS today to see how Hannah and the team can help you achieve your business goals.


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