17 July 2023

INSURANCE

Our 2023 Global Insurance Survey captures responses from 13,750 consumers across 14 individual markets and 15 demographic groups. These survey findings inform insights and recommendations from Capco’s local insurance experts on the key roles of data and personalization as insurers map their optimal path forward in an increasingly digitalized and competitive marketplace.

21 June 2023

EMBRACING DATA TO IMPROVE INSURER EXPOSURE MANAGEMENT

This paper discusses the challenges insurers face in establishing a fit-for-purpose exposure management framework to make better data-driven decisions.

16 March 2023

FUTURE HEALTH INSURANCE IN ASIA-PACIFIC: THE DIGITAL AND DATA REVOLUTION

Asia-Pacific’s health insurers are adopting increasingly ambitious data-driven, digitally-enabled business models that emphasize risk prevention, as our new white paper explores with the help of two industry leaders in this space, Roche and AIA.

CAPCO TEAM DESIGNS AN AGILE ROADMAP AND TRAINS OVER 50 TEAM MEMBERS FOR A LIFE AND ANNUITY CARRIER

Capco was engaged to support an Agile culture change and provide thought leadership to enable Agile business adoption. Alongside the client's Enterprise Program Management Office team, we defined and documented the target state "Agile Delivery" framework.

LEADING LIFE INSURANCE CARRIER BUILDS ECOSYSTEM TO SUPPORT GROWTH OF SIMPLIFIED ISSUE LIFE INSURANCE

Capco partnered with a leading life insurance carrier to facilitate the planning, design, and delivery of an ecosystem that will enable growth of simplified issue products.

HOW CAPCO STREAMLINED PROGRAM MANAGEMENT STRUCTURE FOR INSURER

An insurer sought to launch a new distribution model to enable the sale of individual annuities through third-party distribution. The client recognized the need for a consulting partner, Capco, to provide a cohesive program management structure.

HOW CAPCO ENGAGED WITH INSURER TO IMPROVE AGILE HEALTH BY 34%

How Capco engaged with a Fortune 100 leading U.S. life insurer to improve agile health by 34%.

HOW CAPCO INTEGRATED PLANNING-BASED TECHNOLOGY FOR INSURER

A leading mutual insurance provider, engaged Capco, to help transition over 17,000 Advisors, Field, and Home Office Staff to Advisor360, a client-centric, planning-based technology platform.

CAPCO INCREASED PROFITABILITY AND ENHANCED CUSTOMER EXPERIENCE FOR GLOBAL LIFE INSURER

Capco provided thought leadership to define requirements, design future state processes, and construct a structured, holistic approach to deliver a client’s profitability objectives and increase the agent and customer experience.

HOW CAPCO REDESIGNED UNDERWRITING PROCESSES FOR D2C INSURER

Capco redesigned the underwriting processes for one of the largest U.S.-based direct-to-consumer insurance companies by utilizing their signature FutureWeekSM Rapid Process Redesign methodology to design a future-state that both complemented and integrated with the new Underwriting workbench.

How Capco Designed The Enterprise Customer Experience Strategy For A Canadian Insurance Carrier

Capco and a Canadian composite insurance carrier partnered together to redefine their business model transitioning from traditionally transactional-led advice to a holistic-led advice approach, enabled by a broader product offering and omni-channel capabilities.  

How Capco Set Up, Mobilized And Now Runs A Global Insurer’s Largest Regulatory Change Program

Our client, a major international composite insurer, required a team to manage the IFRS17 program, and create a central governance model and structure enabling and supporting the delivery of the new reporting standard for 2023.